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Service Unavailable - 503 For Certain WebService Requests Only (Doc ID 2962789.1)

Last updated on JULY 21, 2023

Applies to:

Primavera Unifier Cloud Service - Version 9.7 and later
Primavera Unifier - Version 9.7 and later
Information in this document applies to any platform.

Symptoms

When attempting to run integrations such as a GetBPList the following error occurs:

ERROR
-----------------------


Service Unavailable - 503 in web services

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Attempt to execute a GET Business Process record.
  2. Observe the 503 error.

Cause

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In this Document
Symptoms
Cause
Solution
References


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