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Fusion Global HR: Approvers Not Able to Claim The Approvals (Doc ID 2963278.1)

Last updated on AUGUST 04, 2023

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.23.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.23.04.0 version, Global Human Resources

Unable to claim the approval notification for Document of record.



ERROR
-----------------------

An error has occurred. Contact the helpdesk. (FND-2)



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Click on Bell Icon and open the approval notification > Claim
2. Receive above error


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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