EICS - Severe System Error Message Prompted When Trying To Activate/De-activate Any Of Mps Work Type
(Doc ID 2963321.1)
Last updated on JULY 25, 2023
Applies to:
Oracle Retail Enterprise Inventory Cloud Service - Version 23.1 to 23.1 [Release 23.1]Information in this document applies to any platform.
Symptoms
EICS - Severe system error message prompted when trying to activate/de-activate any of MPS work type
After deployment of 23.1.201 on STG you are unable to make any changes in MPS work type. When activating/de-activating any of the records in the screen, you are getting severe system error occurred. contact your system administrator.
ERROR
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Severe system error occurred. contact your system administrator.
STEPS
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The issue can be reproduced at will with the following steps:
1. In EICS go to Tasks >MPS Work Type
2. Select DCSPrice (for example) > Edit
3. Set to active > Save
Error: A severe system error occurred. contact your system administrator
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |