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PRC:SSP:PO: Approve/Reject Buttons Do Not Display on BPM Notifications When Approve/Reject Comments Are Required (Doc ID 2963353.1)

Last updated on JULY 26, 2023

Applies to:

Oracle Fusion Self Service Procurement Cloud Service - Version 11.13.23.07.0 and later
Oracle Fusion Self Service Procurement - Version 11.13.21.10.0 and later
Oracle Fusion Purchasing Cloud Service - Version 11.13.23.07.0 and later
Oracle Fusion Purchasing - Version 11.13.21.10.0 and later
Information in this document applies to any platform.

Symptoms

Approve/Reject buttons do not display on BPM Worklist Approval Notifications.

EXPECTED BEHAVIOR
-----------------------
When approving a task in BPM, Approve/Reject buttons should be available to utilize on the Approval Notifications.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.  Log in to application
2.  To go to BPM Worklist click on Bell icon > More Details
3.  My Tasks > Click on a task to approve
4.  Notification opens
5.  There are no buttons to click to Approve or Reject

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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