Some Users Are Getting An Error When Publishing Initiative: Couldn't publish Initiative
(Doc ID 2963630.1)
Last updated on SEPTEMBER 08, 2023
Applies to:
Oracle Fusion Digital Experience for Communications - Launch Experience - Version 11.13.23.04.0 and laterInformation in this document applies to any platform.
Symptoms
When attempting to publish an initiative some users are getting the following error.
ERROR
-----------------------
Couldn't publish Initiative. Contact your help desk.
In the browser's network log the following errors are seen
Status code 500: Internal server error
code
"fabric-100"
message
"Error invoking endpoint http://routingms.dx-system.svc.cluster.local/api/02/productCatalogManagement/v1/publishJob"
reason
"Server encountered an internal error"
referenceError
""
-----------------------
The issue can be reproduced at will with the following steps:
1.Create an initiative
2. Attempt to publish the initiative
3. Error occurs
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Changes |
Cause |
Solution |