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How To Display Title, Business Unit, Department And Location on HR Help Desk SR When User Has Multiple Assignments? (Doc ID 2963665.1)

Last updated on JUNE 13, 2024

Applies to:

Oracle Fusion Human Resources Help Desk Cloud Service - Version 11.13.23.01.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.23.01.0 version, Service Request

How To Display Primary Work Relationship On HR Help Desk SR When User Has Multiple Work Relationships ?

Customer have moonlighter employees who have multiple work relationships where they have primary and secondary data or 1:many work relationships.
When these employees create SR, when PPOC picker is used, the secondary work relationship data is displayed. 

How can primary work relationship data below be displayed instead of secondary work relationship data?

a. business unit

b. Department

c. Location/Site

 

Solution

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In this Document
Goal
Solution
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