GTM Declaration Action "CONVERT SHIPMENT UOMS" is failing
(Doc ID 2964040.1)
Last updated on JULY 27, 2023
Applies to:
Oracle Global Trade Management Cloud Service - Version 23.2 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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GTM Declaration Action "CONVERT SHIPMENT UOMS" is failing
If the Conversion factor for Item is not on the UOMMAP table, the agent is failing totally and not processing the next steps, but in non upgraded instances , for the same set up,
the agent is processing the next steps and completing all the actions even if the conversion factor is not present.
Exception
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Unable to convert Uom1 to Uom2
Conversion factor not found for Item on the UOMMAP table to convert from UOM Code1 to UOM Code2
STEPS
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The issue can be reproduced at will with the following steps:
1. Go to Declaration > Action > Utilities > Convert UOMs
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |