Alterations Got Added To Service Bundle Offer Pricing Incorrectly When Allowance Is Used
(Doc ID 2965280.1)
Last updated on AUGUST 10, 2023
Applies to:
Oracle Fusion Digital Experience for Communications - Launch Experience - Version 11.13.23.04.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.23.04.0 version, Manage Product Offers/Administration Screens
ACTUAL BEHAVIOR
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Service Bundle Offer Pricing Issue with Recurring Fee and Alterations
The customer created 1 Service Bundle Offer containing below Service Offers:
- Offering Voice
- Offering Text
- Offering Option Group [Data] -> 2 Data Offerings in this option group
For all above offerings the customer has applied a Reccuring Fee. But in Service Bundle Offer -> Pricing, only Text offer has a charge
The rest offers seem to have alterations , even if the customer didn't apply any alteration and this is why they do not have prices in the Bundle
This behavior has been identified for Price Offers that have Allowance Pricing Model=Allowance
EXPECTED BEHAVIOR
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The rest offers don't have alterations, if the customer didn't apply any alteration
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |