My Oracle Support Banner

Payment Process Request Rgisters +1 day Compared to Actual User Date, Invoices not Selected (Doc ID 2965435.1)

Last updated on AUGUST 09, 2024

Applies to:

Oracle Fusion Payments Cloud Service - Version 11.13.23.04.0 and later
Information in this document applies to any platform.

Symptoms

Customer is scheduled the ESS JOB Initiate Payment Process Request (PPR), when a user submits a payment process request the system registers +1 day compared to the actual user date.

eg: User date 25 July, PPR does not select any installment because system date is +1 day = 26 July

User is able to run PPR without a problem yesterday because there is a slot time where our user date/time is in the same day as system.

When users run the PPR at 8pm it seems that the system date was already on the next day.



Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.