Automatic backup failing in Exacs with DBAAS-10507 : Failed to get TDE wallet path from database with unique name 'dbname_NEW'
(Doc ID 2966590.1)
Last updated on MAY 02, 2024
Applies to:
Oracle Cloud Infrastructure - Exadata Cloud Service - Version N/A and laterInformation in this document applies to any platform.
Symptoms
Database was recently migrated from X8 to X9 after which Automatic backups started to fail with below error :
"Database job: Failure. DBAAS-10507 : Failed to get TDE wallet path from database with unique name 'dbname_NEW' due to error 'Missing WALLET_ROOT parameter or ENCRYPTION_WALLET_LOCATION in sqlnet.ora'."
Wallet_root parameter is configured :
NAME TYPE VALUE
------------------------------------ ----------- ------------------------------
wallet_root string /var/opt/oracle/dbaas_acfs/dbname/wallet_root
v$encryption_wallet also shows wallet_root is used for locating the wallet :
select * from gv$encryption_wallet;
INST_ID WRL_TYPE WRL_PARAMETER STATUS WALLET_TYPE WALLET_OR KEYSTORE FULLY_BAC CON_ID
---------- -------------------- ---------------------------------------------------- -------------------- -------------------- --------- -------- --------- ----------
1 FILE /var/opt/oracle/dbaas_acfs/dbname/wallet_root/tde/ OPEN AUTOLOGIN SINGLE NONE NO 1
1 FILE OPEN AUTOLOGIN SINGLE UNITED NO
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |