My Oracle Support Banner

FAQ : OCI Management Agent Service Frequently Asked Questions (Doc ID 2967193.1)

Last updated on AUGUST 18, 2023

Applies to:

OCI Management Agent Service - Version N/A and later
Information in this document applies to any platform.

Purpose

This FAQ includes frequently asked question about OCI Management Agent Service.

Questions and Answers

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Purpose
Questions and Answers
 1. How to install Agent?
 2. How to upgrade Management Agent?
 3. How to upgrade Management Agent that is deployed as Plugin on Cloud Agent?
 4. How to use another JAVA Home then the one on the OS (as the OS Java is different version)?
 5. Can we use the latest JAVA version (example Java 20) to install Agent?
 6. What is the "CredentialWalletPassword" specified during Agent installation used for?
 7. Why are the Agents not upgraded despite Enabling Auto-Upgrade?
 8. Queries regarding Agent Upgrade Notification
 9. What happens if the Automatic upgrade of Management Agent fails at startup? Will I need to manually install it or it would Auto revert to previous version?
 10. Is Auto-upgrade Feature available for Management Agent plugin deployed on Cloud Agent?
 11. Upgrade Notification for SaaS customers, Should they consider?
 12. Upgrade Notification "Action Recommended: Oracle Management Agent Cloud Service - Reminder to upgrade your Management Agent(s) for Tenant". How do we identify Tenants with Agents installed?
 13. Can we change OS user for Management Agent?
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.