My Oracle Support Banner

Barcode / QR Code scanner does not work on mobile device browser (Doc ID 2967314.1)

Last updated on AUGUST 23, 2023

Applies to:

Oracle Fusion Cloud Field Service - Version 23.B.06 and later
Information in this document applies to any platform.

Goal

If an activity is started from the Oracle Field Service mobile app, clicking the barcode scan property will open the camera and capture the code. However, if the same operation is performed from the mobile device browser, then the system does nothing. Does this functionality only work in the Oracle Field Service mobile app?
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.