Fusion Global Payroll: Error When Terminating Employee - Root Cause Exception message : null Call Stack
(Doc ID 2968869.1)
Last updated on OCTOBER 23, 2023
Applies to:
Oracle Fusion Global Payroll Cloud Service - Version 11.13.23.04.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.23.04.0 version, Global Human Resources
When attempting to Terminate an employee,
the following error occurs.
ERROR
-----------------------
129000JBO-29000: Unexpected exception caught: oracle.jbo.JboException, msg=JBO-29000: Unexpected exception caught: oracle.jbo.JboException, msg=JBO-29000: Unexpected exception caught: java.lang.NullPointerException, msg=null RootCause Exception message : null Call Stack: SEVERITY_ERROR29000JBO-29000: Unexpected exception caught: oracle.jbo.JboException, msg=JBO-29000: Unexpected exception caught: java.lang.NullPointerException, msg=null RootCause Exception message : null Call Stack: SEVERITY_ERROR29000JBO-29000: Unexpected exception caught: java.lang.NullPointerException, msg=null RootCause Exception message : null Call Stack: SEVERITY_ERRORSEVERITY_ERRORjava.lang.NullPointerExceptionoracle.jbo.JboExceptionoracle.jbo.JboExceptionoracle.jbo.JboException
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Transaction Console
2. Checked the Termination transaction
3. Failed with above error
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot terminate the employee.
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Changes |
Cause |
Solution |