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ITEM-LOC TSF Reserved QTY Doesn't Match the Actual Transfers (Doc ID 2968876.1)

Last updated on AUGUST 21, 2023

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 23.1 and later
Information in this document applies to any platform.

Symptoms

On : 23.1 , Merch - Procurement

The business is expecting for a replenishment today for several items. However, the business claims that there was only 1 item generated for replenishment.
Please help check what causes for the other items to be not included in the generated replenishment.

The item_loc_soh.tsf_reserved_qty doesn’t match the actual transfers reserved quantity.

The only thing in common we found is that the affected items have a transfer that was partially shipped (i.e. out of 46 items, 6 were fully shipped and received) and the UPDATED_BY_RMS_IND = ‘Y’ on the mismatching line items.

Steps to reproduce:
=====
1. Create a manual requisition WH to store transfer using the UI. Make sure there is at least 2 items
2. Fully ship one of the items using the shipment service
3. Receive the fully shipped line using SOCS

Cause

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In this Document
Symptoms
Cause
Solution
References


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