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The Route on the Map in the Workbench is not Drawing from Location to Location (Doc ID 2969250.1)

Last updated on AUGUST 25, 2023

Applies to:

Oracle Transportation Management Cloud Service - Version 23.2 to 23.3 [Release 23B to 23C]
Information in this document applies to any platform.

Symptoms

While viewing a shipment on the Workbench Map - the Location to Location route is not drawing.



Checking For errors:

ERROR: COMPONENT MAP - FETCH ERROR FETCHING SHIPMENT OBJECTS GEOOBJECT IS NOT DEFINED
  - GET REQUEST TO URL GETACTIONDATA?WINDOWID=W2G3XONWV1 TIMED OUT
  - GET: ERROR GETTING ACTION MAPPING DATA FETCH REQUEST TOR URL/LOGISTICSRESTAPI/MGMT/WORKBENCH/CUSTOM-ACTIONS/GETACTIONDATA?WINDOWID=W2G3XONWV1 TIMED OUT


Steps to Reproduce the Issue

  1. Bulk Plan an Order Release 
  2. Navigate to the Enhanced Workbench
  3. Select a workbench layout that has a shipment with corresponding route/map that shows the Location to Location route
  4. Select the shipment and view the map that is drawn - there is no route line
     

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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