Shipment Equipment For The Retained Equipment Is Not Removed When Using "Unassign All" Shipment Fleet Action
(Doc ID 2969481.1)
Last updated on AUGUST 22, 2023
Applies to:Oracle Transportation Management Cloud Service - Version 23.2 and later
Information in this document applies to any platform.
Customer has two specific observations and both are intermittent and not occurring for all the cases.
Observation # 1 :
Now, if the same driver is being assigned to a new shipment, then the driver needs to Drop the Equipment in a nearest drop off location - and this activity creates an entry on S_Equipment table.
Now, if user is applying 'Unassign All' action on the 2nd Shipment, then sometimes, the Driver is being removed, but the entry on S_Equipment table is not getting removed w.r.t the 2nd Shipment.
Observation # 2 :
This issue is happening more frequent on the scenario where user has Multi-Equipment case.
Note: This 2nd observation is sometimes also clubbed with the 1st observation pointed above.
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