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Fusion Compensation : Change Statements : 0 Kb Files Is Getting Downloaded When Downloading Change Statement RTF (Doc ID 2969745.1)

Last updated on AUGUST 23, 2023

Applies to:

Oracle Fusion Workforce Compensation Cloud Service - Version 11.13.23.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.23.04.0 version
Workforce Compensation

ACTUAL BEHAVIOR
---------------
0 Kb Files is getting downloaded when downloading the Merit statements Template

Issue: 0 Kb Files is getting downloaded when downloading the Merit statements Template

EXPECTED BEHAVIOR
-----------------------
File should not be 0 KB

STEPS
---------
Navigation: My Client Groups >> Compensation >> Workforce Compensation Plans >> Click on Plan (SW INTL Mid-Year Merit Plan) >> Configure Compensation Change Statements >> Manage Statement Groups >> Manage Templates >> Templates

Cause

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In this Document
Symptoms
Cause
Solution


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