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Fusion Global Payroll: 23C Element Entry Screen and Balance Adjustment Screen Does Not Allow City To Be Entered (Doc ID 2969964.1)

Last updated on AUGUST 24, 2023

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.23.07.0 and later
Oracle Fusion Global Payroll - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.23.07.0 version, Global Payroll

ACTUAL BEHAVIOR
---------------
After 23C upgrade, creating new element entries or balance adjustments for elements with a City Name input value or updating the City Name on existing element entries does not display city selected.

EXPECTED BEHAVIOR
-----------------------
The city name should retain after selected it from the LOV

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. My client group>Payroll>element entry>manually create a regular earning by selecting the state, county and city from the LOV.
2. upon selecting the city name, the system appears to be taking the value, but then turnaround and displaying the city name as blank.
3. this same behavior is also seen via the individual balance adjustment

Changes

23C

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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