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Error "Cannot download the application. The application is missing required files." When Attempting to Install P6 Professional via ClickOnce (Doc ID 2970111.1)

Last updated on AUGUST 24, 2023

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 18.8 and later
Information in this document applies to any platform.

Symptoms

When attempting to installing P6 Professional using ClickOnce
the following error occurs.

ERROR
-----------------------
"Cannot download the application. The application is missing required files."

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Cloud team already configured SAML/SSO for P6 Professional Cloud Connect.
  2. Users log on P6 Cloud portal.
  3. Click on Install P6 Professional.
  4. Download setup.exe
  5. Executing setup.exe fails with above error.

Cause

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In this Document
Symptoms
Cause
Solution
References


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