Analytics Cloud Classic Does Not Come Up After A Restart On A C@C Gen 1
(Doc ID 2970217.1)
Last updated on AUGUST 31, 2023
Applies to:
Oracle Analytics Cloud - Classic - Version January 2022 (6.4) and laterInformation in this document applies to any platform.
Goal
Analytics Cloud Classic does not come up after a restart on a C@C Gen 1
Customer provisioned Analytics Cloud Classic instance using Oracle 19c DBCS repository on cloud at customer. The instance does not come up after a restart. When the analytics suite is started from the command line, the error below is encountered.
The DB is up and running.
[oracle@cbkdroacs-bi-1 bin]$ ./start_analytics_suite
ERROR:
Initializing WebLogic Scripting Tool (WLST) ...
Welcome to WebLogic Server Administration Scripting Shell
Type help() for help on available commands
{"OACxxxxxxx_STB":"UNKNOWN","OACxxxxxxxxx_OPSS":"UNKNOWN","OACxxxxxxxxx_IAU":"UNKNOWN","OACxxxxxxxxxx_IAU_APPEND":"UNKNOWN","OACxxxxxxxx_IAU_VIEWER":"UNKNOWN","OACxxxxxxxx_BIPLATFORM":"UNKNOWN","OACxxxxxxxxx_MDS":"UNKNOWN","OACxxxxxxxxx_WLS":"UNKNOWN"}
Aug 21, 2023 8:44:53 PM oracle.bi.security.config.SecurityConfigurationFactory getSecurityConfigurationInstance
INFO: Initialising Domain BI Security Configuration...
Aug 21, 2023 8:44:54 PM oracle.bi.security.config.DomainSecurityConfiguration getDeploymentProfile
INFO: Deployment Profile : bics
Aug 21, 2023 8:44:54 PM oracle.bi.security.config.PropertiesFileConfigurationDelegate
WARNING: Profile specific config file is not present: /bi/app/fmw/oracle_common/bi/modules/oracle.bi.security/bics.properties
Aug 21, 2023 8:44:54 PM oracle.security.jps.internal.config.xml.XmlConfigurationFactory validateFileLocation
INFO: JPS Config: /bi/domain/fmw/user_projects/domains/bi/config/fmwconfig/jps-config-jse.xml
Aug 21, 2023 8:44:56 PM oracle.security.jps.internal.policystore.util.JpsDataManagerUtil getDBConnection
WARNING: Can not connect DB with URL jdbc:oracle:thin:@//<hostname:port/<DATABASENAME>
java.sql.SQLRecoverableException: IO Error: The Network Adapter could not establish the connection
at oracle.jdbc.driver.T4CConnection.logon(T4CConnection.java:855)
at oracle.jdbc.driver.PhysicalConnection.connect(PhysicalConnection.java:793)
at oracle.jdbc.driver.T4CD
Solution
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In this Document
Goal |
Solution |