QTY_REQUESTED on RTV_DETAIL Table Shows as 0 After Upgrading to 19.3.019
(Doc ID 2970251.1)
Last updated on AUGUST 25, 2023
Applies to:
Oracle Retail Merchandising Foundation Cloud Service - Version 19.3 and laterInformation in this document applies to any platform.
Symptoms
On: MFCS/RMS 19.3.019 version
Actual Behavior
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The RTV created with ORIGIN_IND as “EXTGEN” has only the QTY_RETURNED field populated at the time of RTV message integration, and QTY_REQUESTED is Zero.
There is no issue, but all other postings, like SOH, TRAN_DATA posting, etc., are working as usual. Only the QTY_REQUESTED field is populating as Zero.
Expected Behavior
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Before the upgrade to 19.3.019, the QTY_REQUESTED showed the actual QTY requested.
Steps to Reproduce
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1. Create and publish the RTVCre payload via SOAP UI/other tools.
2. Verify RTV is created in RMS.
3. Check the QTY_REQUESTED on the RTV_DETAIL table as '0'.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |