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EICS - Failed ItemLocMod Message - Store Not Found (Doc ID 2970360.1)

Last updated on AUGUST 29, 2023

Applies to:

Oracle Retail Enterprise Inventory Cloud Service - Version 23.1 and later
Information in this document applies to any platform.

Goal

Failed itemLocMod messages with following error:

Caused by: oracle.retail.sim.common.core.SimServerException: Store not found for Id: 70002
at oracle.retail.sim.server.integration.consumer.itemloc.ItemLocConsumer.buildStoreNotFoundException(Unknown Source)
at oracle.retail.sim.server.integration.consumer.itemloc.ItemLocConsumer.updateDataBeans(Unknown Source)
at oracle.retail.sim.server.integration.consumer.itemloc.ItemLocConsumer.processItemStoreDeos(Unknown Source)
at oracle.retail.sim.server.integration.consumer.itemloc.ItemLocConsumer.processItemLocDeo(Unknown Source)

Store is an existing store and in store tables so what is the reason this would fail with this error?
 

Solution

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In this Document
Goal
Solution
References


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