Strategy Assignment UI Field is Blank / Wrong Strategy Assigned and Wrong Score Calculated
(Doc ID 2970558.1)
Last updated on SEPTEMBER 04, 2023
Applies to:
Oracle Fusion Advanced Collections Cloud Service - Version 11.13.22.10.0 and laterInformation in this document applies to any platform.
Symptoms
Upon validating / checking the Strategy Methods assigned to customer it has been noticed that wrong Strategy & Score were assigned / calculated vs. the expected as per the setup used by the business.
Also, the Strategy Assignment field is empty over the UI.
Cause
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In this Document
Symptoms |
Cause |
Solution |