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Internal Server Error Encountered with Error Code "28305000" when syncQuote API was invoked from Admin. (Doc ID 2970625.1)

Last updated on AUGUST 28, 2023

Applies to:

Oracle Commerce Cloud Service - Version 23.05 and later
Information in this document applies to any platform.

Symptoms

On : 23.05 version, Integration

During the invocation of the syncQuote API from Admin, the following response is encountered. 


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Invoke the API - PUT https://<>-admin.occa.ocs.oraclecloud.com/ccadmin/v1/orders/syncQuote
2. Responded with 500 Internal Server Error

Changes

Changes to the Shipping Methods from Admin UI. 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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