FA: SCM: Service Logistics: Missing Customer Ship To Information Filed For Work Order (Doc ID 2970640.1)

Last updated on NOVEMBER 03, 2023

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.13.23.04.0 and later
Information in this document applies to any platform.

In ‘Manage Work Orders and Charges’ UI, there is no field to enter customer ship-to information.

The same for REST API, there is element for ship-to customer details in Payload for the REST API to create Debrief or Work Order

/fscmRestApi/resources/11.13.18.05/debriefs

/crmRestApi/resources/11.13.18.05/customerWorkOrders

The sales order created from the Work Order is missing ship-to customer information

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