FA: SCM: Service Logistics: Missing Customer Ship To Information Filed For Work Order
(Doc ID 2970640.1)
Last updated on NOVEMBER 03, 2023
Applies to:
Oracle Fusion Order Management Cloud Service - Version 11.13.23.04.0 and laterInformation in this document applies to any platform.
Goal
In ‘Manage Work Orders and Charges’ UI, there is no field to enter customer ship-to information.
The same for REST API, there is element for ship-to customer details in Payload for the REST API to create Debrief or Work Order
/fscmRestApi/resources/11.13.18.05/debriefs
/crmRestApi/resources/11.13.18.05/customerWorkOrders
The sales order created from the Work Order is missing ship-to customer information
Solution
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In this Document
Goal |
Solution |
References |