MerchHier SOAP Call Successful But The RIB Logs Doesn't Show Any Information
(Doc ID 2971006.1)
Last updated on SEPTEMBER 05, 2023
Applies to:
Oracle Retail Integration Cloud Service - Version 19.3 and laterInformation in this document applies to any platform.
Symptoms
On : RICS 19.3 version, RIB
ACTUAL BEHAVIOR
---------------
Department cannot be created using Soap message family.
<v11:family>MerchHier</v11:family>
<v11:type>deptcre</v11:type>
An error is logged in RIHA with no message details.
EXPECTED BEHAVIOR
-----------------------
Department record should be created in RMS.
Due to this issue, Department records cannot be created from external system.
Cause
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In this Document
Symptoms |
Cause |
Solution |