My Oracle Support Banner

Two Users Can Edit The Same Location In Certain Circumstances (Doc ID 2971263.1)

Last updated on AUGUST 31, 2023

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 19.3 and later
Information in this document applies to any platform.

Symptoms

  1. Login to MFCS.
  2. Access Organization Hierarchy.
  3. Access a Store location.
  4. Open a sub-menu from the store. For example, LS Custom Attributes.
  5. Log a 2nd user into MFCS on another computer/browser.
  6. Access Organization Hierarchy.
  7. Access the same Store location.
  8. The 2nd user can modify the store; it is not locked.
  9. The 1st user, going back to the store, can also modify the store attributes.
  10. When the 2nd user saves, MFCS accepts it.
  11. When the 1st user saves, MFCS denies it, stating the record is locked.

Expectation: The record should stay locked by the 1st user until they are completely done, including navigating sub-screens for the location.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.