EICS Fails To Load Due To Translations
(Doc ID 2971509.1)
Last updated on AUGUST 31, 2023
Applies to:
Oracle Retail Enterprise Inventory Cloud Service - Version 22.1 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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EICS fails to load due to translations
Upon login, the EICS application does not load for a specific user.
Inspecting the browser console logs we can see that it fails to load the translations.
EXPECTED BEHAVIOR
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The application should load and translations should be visible.
STEPS
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The issue can be reproduced at will with the following steps:
1. Go to languages and change it to Filipino, after a refresh EICS no longer loads.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |