CN and CNR Are Getting Matched Even Though There Is No Reference Of CNR In CN
(Doc ID 2971714.1)
Last updated on AUGUST 31, 2023
Applies to:
Oracle Retail Invoice Matching Cloud Service - Version 19.3 and laterInformation in this document applies to any platform.
Symptoms
Credit Note (CN) and Credit Note Request (CNR) are getting matched even though there is no reference of CNR in CN (REF_CNR_EXT_DOC_ID nor REF_INV_EXT_DOC_ID nor PO).
Steps to Recreate:
- Have below setup in IM_MATCH_POOL_CONFIG table:
MATCH_TYPE PRIORITY KEY_ATTRIBUTES
----------------- ----------------- -------------------------------
CRDNT-CRDNRQ 1 CREDIT_NOTE_REQUEST_ID
CRDNT-CRDNRQ 2 ORIGINAL_INVOICE_ID
CRDNT-CRDNRQ 3 PO_LOCATION - IM_SUPPLIER_OPTONS.MATCH_KEY = 'PL'.
- Create standalone Credit Note Request without referencing any PO/RTV/Deal.
- Create a standalone Credit Note for same supplier/location without referencing CNR in any form.
- Run creditnoteautomatch batch and notice that CN and CNR got matched.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |