Fusion UK Payroll: 23C "You can't change the qualifying scheme component because an automatic enrolment was processed already. (HRX-1560905)" Error When Updating Pensions Automatic Enrolment Calculation Card (Doc ID 2971958.1)

Last updated on NOVEMBER 03, 2023

Applies to:

Symptoms

When attempting to update Pensions Automatic Enrolment Calculation card bellow error occurs.
When click on Cancel button, application updates the new scheme in Benefits and Pension card component but not in the field Active Qualifying Scheme Name from PAE card details.
It updates the Reason for Leaving Qualifying Scheme field from PAE card details as “Employee self unenrolled”.

ERROR
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STEPS
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The issue can be reproduced at will with the following steps:
1. Login as employee and navigate to My Pensions Enrolments.
2. Click on End enrolment.
3. Click Add and select a new pension scheme.
4. Click Submit button.
5. Error occurs.
6. Click OK on the error pop-up page.
7. Click Cancel Button.
8. The Benefits and Pension card display the new pension scheme but the existing PAE card details is not updated with the new scheme and Reason for Leaving Qualifying Scheme as “Employee self is updated as “Employee self unenrolled”.

Cause

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