While Executing 'Approve Invoice' Action in OTM, Note Column is NOT Accepting More Than 50 Characters
(Doc ID 2972103.1)
Last updated on SEPTEMBER 04, 2023
Applies to:
Oracle Transportation Management Cloud Service - Version 23.3 and laterInformation in this document applies to any platform.
Symptoms
When executing "Approve Invoice" Action for any OTM Invoice - the column "NOTE" on the prompt is not accepting more than 50 characters.
But in data dictionary it shows the capacity for this field is 2000 characters.
Table and Column Details:
Table Name = INVOICE_NOTE
Column Name = NOTE
Table Name = INVOICE_NOTE
Column Name = NOTE
This observation can be replicated at will with the below steps:
Custom Property glog.invoice.approveByLine set to false.
1. Login to instance
2. Navigate to Financials > Payment Invoice Management > Payment Invoice
3. Search for required invoice
4. Select > Actions > Financials > Invoice > Approve Invoice (Click)
5. New Prompt Opens. Here there is a field to enter Note
6. Started typing required details but system does not allow to enter more than 50 characters
7. Click on Finish
8. It saved and confirmation prompts
1. Login to instance
2. Navigate to Financials > Payment Invoice Management > Payment Invoice
3. Search for required invoice
4. Select > Actions > Financials > Invoice > Approve Invoice (Click)
5. New Prompt Opens. Here there is a field to enter Note
6. Started typing required details but system does not allow to enter more than 50 characters
7. Click on Finish
8. It saved and confirmation prompts
This is happening when, the approval is done by total i.e. the custom property glog.invoice.approveByLine is set to false.
This observation is applicable for all User Roles (including Admin) and all Users.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |