PRC:SSP: Requisition Approval Workflow Retriggering After Editing Requisition Through Approval Notification (Doc ID 2972114.1)

Last updated on AUGUST 08, 2024

Applies to:

Symptoms

 Approvers are updating requisition through 'Edit Requisition' link and submitting changes.

After submitting changes through notification, the requisition should be approved for that level and it should move to next level approver. But instead of that, same approval level is retriggering and same approvers are again getting notifications to approve the requisition.

Its not moving to next approval level.

Steps to reproduce:

1. Requisition submitted for approval by preparer;
2. Requisition sent to First level approver. Approvers opening notification and click on Edit Requisition Link to perform some changes on Requisition;
3. The requisition edited by first level approver and they are clicking on submit button to submit the changes. Clicking on submit should approve the requisition for that level and it should send an approval notification to next level approvers;
4. 3.Next level approvers are not receiving any notification. Instead of that first level approver is getting new notification and asking for approval once again.

Changes

Cause

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