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Nextgen Helpdesk : How to Disable Attachment Category ? (Doc ID 2972514.1)

Last updated on SEPTEMBER 05, 2023

Applies to:

Oracle Fusion Human Resources Help Desk Cloud Service - Version 11.13.23.07.0 and later
Information in this document applies to any platform.

Goal

On 11.13.23.07.0, Help desk

There is a new Category field under Attachments when viewing or creating a Help Desk Request. How do we disable the attachment category in Help Desk using Visual Builder?


 

Solution

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Goal
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