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Unable To Ship More Than 25 Items In a Single RTV Container (Doc ID 2972591.1)

Last updated on SEPTEMBER 06, 2023

Applies to:

Oracle Retail Store Operations Cloud Service - Version 23.1 and later
Information in this document applies to any platform.

Symptoms

When users create RTV Request with more than 25 items and attempt to ship from SOCS, users are restricted to ship only 25 items in one RTV Container even after selecting 'Default Item' option in RTV Container Items screen.

Steps to Reproduce:


1. Create a RTV Request with more than 25 items from RMS.
2. Accept in full in SIOCS.
3. Create RTV Shipment and Container.
4. Click 'Default Item' option in footer menu of Container Items screen and select Add Items and Qty.
5. Only first 25 items will be added to that container.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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