RFI Load Suppliers File Upload Action Results In Error With ./uploadCFINFiles/Supplier_Data_To_Upload/Supplier_Contacts.xml (No such file or directory)
(Doc ID 2972854.1)
Last updated on SEPTEMBER 07, 2023
Applies to:
Oracle Retail Integration Cloud Service - Version 22.1 and laterInformation in this document applies to any platform.
Symptoms
When attempting to uploading suppliers data through the RFI admin UI, the following error occurs:
ERROR
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structure A error (see STEPS below)
Caused by: java.io.FileNotFoundException: /u01/oracle/user_projects/domains/RFIDomain/../uploadCFINFiles/Supplier_Data_To_Upload/SUPPLIER_DATA.XML (No such file or directory)
structure B error (see STEPS below)
Exception ../uploadCFINFiles/Supplier_Data_To_Upload/Supplier_Contacts.xml (No such file or directory)
java.io.FileNotFoundException: ../uploadCFINFiles/Supplier_Data_To_Upload/Supplier_Contacts.xml (No such file or directory)
STEPS
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The issue can be reproduced at will with the following steps:
1. Open RFI admin UI > Load Suppliers tab
2. Select Supplier_Data_To_Upload.zip file generated using steps in the RFI Implementation Guide (e.g. version 23 https://docs.oracle.com/cd/B31315_01/2312010/RFI_Implementation_Guide/html/Chapter%202.htm#sthref40 )
NOTE: BOTH the following zip file structures were used:
structure A in the implementation guide
Supplier_Data_To_Upload.zip
--- Supplier_Data.xml (mandatory)
--- Supplier_Sites.xml (mandatory)
--- Supplier_Contacts.xml (optional)
structure B described in Doc ID 2911231.1
Supplier_Data_To_Upload.zip
Supplier_Data_To_Upload (folder)
--- Supplier_Data.xml (mandatory)
--- Supplier_Sites.xml (mandatory)
--- Supplier_Contacts.xml (optional)
3. Click Upload button
BUSINESS IMPACT
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Due to this issue, initial supplier data cannot be uploaded through self service
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |