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Missing Plugins or Functionality in the Web Content Element After CKEditor Update to Version 5 (Doc ID 2973057.1)

Last updated on OCTOBER 30, 2023

Applies to:

Oracle Commerce Cloud Service - Version 23.08 and later
Information in this document applies to any platform.


After the environment upgrade to OCC version 23.08 when trying to add or edit the link in the Web Content element, the only option provided is to edit the link URL.

Prior to the upgrade, when the link was selected, there was also an option to change the link type and how it opens (e.g: in a new window).

Other plugins such as Table and General HTML Support are missing as well.


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