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Unable To use Native Accounts in CPQ (Doc ID 2973511.1)

Last updated on FEBRUARY 26, 2024

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 23 B and later
Information in this document applies to any platform.

Symptoms

When trying to search for Native Accounts in CPQ


Expected Behavior:
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All the accounts created in CPQ (native accounts) should be displayed


Current Behavior:
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The Native Accounts are displayed only for the first time when logging to the site. After any transaction is opened from the Transaction Manager or after creating a new transaction, the Account search is not showing any results

 

 

Cause

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In this Document
Symptoms
Cause
Solution


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