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When Attempting to View Workspaces in a Parent Shell the Page Never Loads (Doc ID 2973912.1)

Last updated on SEPTEMBER 14, 2023

Applies to:

Primavera Unifier Cloud Service - Version 23.8 to 23.8 [Release 23.8]
Information in this document applies to any platform.

Symptoms

When attempting to view a list of Projects under Workspaces in a parent shell, the list never loads and a processing circle is displayed continuously. This behavior is seen by all users except the Administrator and users that are member of the Parent shell.

EXPECTED BEHAVIOR
--------------------------------
The full list of Projects/Shells should be displayed in Workspaces.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Log into any environment as a user without Admin permissions.
  2. Navigate to the Parent Shell > Click on Workspaces > The processing circle is displayed endlessly.
  3. The list of Projects is never displayed for that user.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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