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How to Create Notification for Message Object in Redwood Nextgen Help Desk ? (Doc ID 2974425.1)

Last updated on SEPTEMBER 14, 2023

Applies to:

Oracle Fusion Human Resources Help Desk Cloud Service - Version 11.13.23.04.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.23.04.0 version, Help Desk

How to send Notifications on Message object in Nextgen HR Helpdesk? Expected behavior would be for the assignee to receive a notification whenever a message is added to a service request

Solution

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Goal
Solution


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