Create Automatic Billing Adjustments Job Completes In Warning
(Doc ID 2974514.1)
Last updated on OCTOBER 23, 2023
Applies to:
Oracle Fusion Receivables Cloud Service - Version 11.13.23.04.0 and laterInformation in this document applies to any platform.
Symptoms
When attempting to run "Create Automatic Billing Adjustments",
the following error occurs.
ERROR
-----------------------
Entered and accounted amount mismatch for the adjustment is detected in call to method arp_balance_check.check_adj_balance. Please contact Oracle support
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run Create Automatic Billing Adjustments
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot adjust certain invoices.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |