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Create Automatic Billing Adjustments Job Completes In Warning (Doc ID 2974514.1)

Last updated on OCTOBER 23, 2023

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.23.04.0 and later
Information in this document applies to any platform.

Symptoms


When attempting to run "Create Automatic Billing Adjustments",
the following error occurs.

ERROR
-----------------------
Entered and accounted amount mismatch for the adjustment is detected in call to method arp_balance_check.check_adj_balance. Please contact Oracle support

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run Create Automatic Billing Adjustments

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot adjust certain invoices.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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