FA: SCM: OM-Pricing: Import Pre-Priced Order With Freeze Price, Shipping And Tax In 23C (Doc ID 2975137.1)

Last updated on SEPTEMBER 19, 2023

Applies to:

Symptoms

This issue impacts pre-priced order imports into Fusion Order Management after a 23C update.

Oracle Order Management customers who:

1) Import orders with Freeze Price, Shipping and Tax but not sending Charge and Header currency values for prices in the charge components.

2) Import orders with Freeze Price and using Fusion Pricing to compute Shipping and(or) Tax but not sending Charge and Header currency values in the charge components for the frozen prices.

3) Import orders with Freeze Price and using Fusion Pricing to compute Shipping charges using external 3rd party integration solutions.

Symptoms

If you are experiencing failures during order import for pre-priced orders and observing the following error

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.