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Cannot Assign Access to Users (Doc ID 2975586.1)

Last updated on SEPTEMBER 29, 2023

Applies to:

Oracle Primavera Cloud Service - Version 23.9 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

When going to a user via Global Admin | Users, clicking the gearbox icon to the left of the user's user name and then clicking, "Manage Access", access cannot be assigned as the "Assign" button is greyed out. This action is being performed by an Application Admin.

EXPECTED BEHAVIOR

Expect to be able to assign access to users.

STEPS

The issue can be reproduced at will with the following steps:

  1. Log into OPC
  2. Global Admin | Users
  3. Manage Access for a user.
  4. Access cannot be assigned as the "Assign" button is greyed out.

Cause

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In this Document
Symptoms
Cause
Solution
References


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