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Email Notification for Reports is NOT Triggered When an Alias is Used for Sender in OTM Custom Property (Doc ID 2975678.1)

Last updated on OCTOBER 08, 2023

Applies to:

Oracle Transportation Management Cloud Service - Version 23.2 and later
Information in this document applies to any platform.

Symptoms

Users are not receiving email when they are running a report in OTM with setting the delivery method as email and when CUSTOM Email Property glog.workflow.notify.advisor.email has an alias string added.

The property with alias string added works fine for all other types of emails sent, just not for reports.

User log with Report and ReportDetails will show the log message as below :

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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