Oracle Docs Search Failing On Both UI And API.
(Doc ID 2975958.1)
Last updated on SEPTEMBER 22, 2023
Applies to:
Content and Experience Cloud Classic - Version 19.3.2 and laterOracle Content Management - Version N/A and later
Content and Experience Cloud Service - Version N/A and later
Information in this document applies to any platform.
Symptoms
Searching for Files and Folders fails on the User Interface and through the API. The API failures are causing our production Loan Assessment System to fail as folders can't be found to automate uploads into.
The issue appears to be affecting files and folders created in the last four days (~96 hours)
Testing shows search functionality working for files and folders more than five days old.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |