Fusion Canada Payroll: Quickpay Fails with Error PER_PERSON_ADD_USAGE_REGIONS
(Doc ID 2976580.1)
Last updated on OCTOBER 26, 2023
Applies to:
Oracle Fusion Global Payroll Cloud Service - Version 11.13.21.07.0 and laterInformation in this document applies to any platform.
Symptoms
When attempting to run quick pay for an employee in Canada, the following error occurs:
ERROR
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Error was encountered when processing payroll relationship XXXXXXX-1
FORMULA ERROR_ TEXT-Formula CAL SALES TAX CALC, line 288, too many rows returns Formula CALC, line 288, too many rows returned. (SuPER PER PERSON ADD USAGE REGIONS)
FORMULA ERROR_ TEXT-Formula CAL SALES TAX CALC, line 288, too many rows returns Formula CALC, line 288, too many rows returned. (SuPER PER PERSON ADD USAGE REGIONS)
STEPS
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The issue can be reproduced at will with the following steps:
1. Run Quick Pay.
2. System is throwing an error.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |