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Workspace Maintenance Jobs Completing with Warnings (Doc ID 2976658.1)

Last updated on OCTOBER 25, 2023

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.23.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.23.07.0 version, Accounts, Contacts, Households

Scheduled Workspace Maintenance jobs are completing with Warnings

ERROR
-----------------------
The Activity, Contact, Account object's index distribution isn't optimal. Run the Publish job as soon as possible to resolve.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Navigate to Configure Adaptive Search > Click on Monitor
2. Click on Maintenance and not the jobs are completing with below warning message

The Activity, Contact, Account object's index distribution isn't optimal. Run the Publish job as soon as possible to resolve.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users receiving alerts on Maintenance jobs warning messages

Cause

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In this Document
Symptoms
Cause
Solution
References


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