Recount Snapshot Is Being Updated Incorrectly When A Sale Takes Place Before Recount Snapshot.
(Doc ID 2977240.1)
Last updated on SEPTEMBER 28, 2023
Applies to:
Oracle Retail Enterprise Inventory Cloud Service - Version 23.1 to 23.1 [Release 23.1]Information in this document applies to any platform.
Symptoms
When a sale takes place before the recount snapshot , the recount snapshot is getting updated incorrectly.
Steps To Recreate:
1. Create a product group for a Unit stock count with the flag recount checked
2. Create Product Group Components and add an item to the stock count product group
3. Schedule the count to be executed today
4. Go to SOCS >Inventory Management >Stock Count
5. Search for the stock count
6. Open the stock count
7. Take the Snapshot
8. validate the stock_count_line_item.COUNT_SNAPSHOT
9. Open the stock count
10. Scan the item id
11. Count the item
12. Click Back >Save >Complete
13. Note the stock_count_line_item.COUNTED_QUANTITY is updated
14. Create Sale using POSTransactions Webservice
15. Validate the store_item_stock.QUANTITY_TOTAL is reduced.
16. Go to SOCS >Inventory Management >Stock Count > select the same Stock count >click on Snapshot
17. Note the stock_count_line_item.RECOUNT_SNAPSHOT updated same as current SOH.
18. Open the stock count>Scan the item id>Recount item.
19. Click Back and Save >Click complete
20. Note the Recount snapshot is updating again in the stock_count_line_item.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |