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Slowness on the Filters page (Doc ID 2977631.1)

Last updated on OCTOBER 09, 2023

Applies to:

Oracle Fusion Cloud Field Service - Version 23.B.08 to 23.C.08
Information in this document applies to any platform.

Symptoms

In : version 23.B.08, Setup

ACTUAL BEHAVIOR
---------------
Slowness on the Filters Screen

Slowness in configuration> filters page> when loading and scrolling

EXPECTED BEHAVIOR
-----------------------
There must be less than 3 seconds late while navigating and loading pages.

STEPS
-----------------------
The problem can be reproduced with the following steps:
1. Log into environment
2. Navigate to Menu> Setup> Filters
3. Page has delays loading and scrolling

BUSINESS IMPACT
-----------------------
The problem has the following business impact:
Due to this issue, users cannot create new filters and use the application as expected.

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Em : versão 23.B.08, Configuração

COMPORTAMENTO REAL
---------------
Lentidão Tela de Filtros

Lentidão na página de filtros de configuração> ao carregar e rolar

COMPORTAMENTO ESPERADO
-----------------------
Deve haver menos de 3 segundos de atraso ao navegar e carregar páginas.

ETAPAS
-----------------------
O problema pode ser reproduzido com as seguintes etapas:
1. Fazer log-in no ambiente
2. Navegar até Menu> Configuração> Filtros
3. A página tem atrasos ao carregar e rolar

IMPACTO NOS NEGÓCIOS
-----------------------
O problema tem o seguinte impacto nos negócios:
Devido a esse problema, os usuários não podem criar novos filtros e usar o aplicativo conforme esperado.

Cause

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