User Being Taken To ‘Request Items’ Screen Instead Of ‘RTV List’ Screen After Dispatching
(Doc ID 2978019.1)
Last updated on OCTOBER 05, 2023
Applies to:
Oracle Retail Store Operations Cloud Service - Version 23.1 and laterInformation in this document applies to any platform.
Symptoms
After dispatching an RTV Shipment, user is taken to ‘Request Items’ screen instead of ‘RTV List’ screen. User have to click on ‘Back’ again to move to ‘RTV List’ screen.
Steps to reproduce:
1. Accept RTV Request.
2. Create and dispatch RTV Shipment.
3. After dispatching user will be taken to Request Items screen instead of RTV List screen.
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Cause |
Solution |
References |