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Font Size Support Is Not Working Correctly On Android (Doc ID 2978486.1)

Last updated on NOVEMBER 02, 2023

Applies to:

Oracle Fusion Cloud Field Service - Version 23.B.15 to 23.C.09
Information in this document applies to any platform.

Symptoms

On : 23.B.15 version, Mobile Android

ACTUAL BEHAVIOR
---------------
Font size support is not working correctly on Android

The new feature of the 23C release, where OFSC is supposed to align with the operating system settings is not working properly at Android, Samsung Galaxy S22, device where the text doesn't fit on button or in field.

EXPECTED BEHAVIOR
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Text should align within the buttons and icons on android devices and 23C.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to android Samsung Galaxy S22 device as technician, on 23C
2. Press My Route
3. View misaligned text

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot read the information on the buttons and in the fields.

Changes

 

Cause

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